Privacy Policy

Last Updated: [July 2025]

1. Introduction

At Yaa Hajji, we are committed to safeguarding your privacy and protecting your personal data in accordance with the applicable data protection laws of the United Arab Emirates (UAE). This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our services, website, and partner platforms.

2. Information We Collect

We may collect the following types of personal data:

  • Personal Identification Information: Name, nationality, date of birth, gender, and passport details
  • Contact Information: Email address, phone number, and mailing address
  • Travel Details: Flight information, accommodation details, and itinerary specifics
  • Payment Information: Credit/debit card details and billing information
  • Health Information: Medical conditions or dietary requirements relevant to your travel plans (when voluntarily provided)

3. How We Collect Your Data

We collect personal data through:

  • Direct Interactions: When you fill out forms on our website, make a booking, send us a message, or communicate with us via email.
  • Third-Party Sources: Information provided through travel agents, affiliate partners, or service providers acting on your behalf.

4. How We Use Your Personal Data

We use your personal data for the following purposes:

  • To Provide Services: Facilitate bookings, confirm reservations, and coordinate services with third-party providers
  • To Communicate with You: Send booking confirmations, service updates, or respond to inquiries
  • To Improve Services: Analyze usage data and customer feedback to enhance our offerings
  • To Comply with Legal Obligations: Meet legal, regulatory, or compliance requirements applicable in the UAE

5. Sharing Your Personal Data

We may share your data with:

  • Third-Party Service Providers: Airlines, hotels, transport companies, and others involved in fulfilling your bookings
  • Government or Regulatory Authorities: When required by law, court order, or regulatory request
  • Technical Vendors: For payment processing, hosting, customer support, and security services (under strict confidentiality agreements)

6. Data Security

We implement appropriate technical and organizational safeguards to protect your personal data against unauthorized access, misuse, alteration, or loss. Our data practices comply with the standards set by the UAE’s data protection framework and the National Cybersecurity Authority where applicable.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. After that, we will securely delete or anonymize your data.

8. Your Rights

Under UAE data protection regulations, you have the right to:

  • Access: Request a copy of your personal data
  • Rectify: Correct inaccurate or outdated data
  • Erase: Request deletion of your data in certain cases
  • Restrict Processing: Limit how your data is used
  • Object: Object to process for purposes like direct marketing

To exercise your rights, please contact us at:
📧 contact@yaahajji.co.ae

9. International Data Transfers

In cases where your personal data is transferred outside the UAE, we ensure that appropriate safeguards (such as contractual clauses or secure transfer mechanisms) are in place to protect your data in compliance with relevant data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and significant changes will be communicated via email or notification.

11. Contact Us

If you have any questions or concerns about how we handle your personal data, please contact us:

📧 Email: contact@yaahajji.co.ae
📞 Phone: +971 4 871 4596
📍 Address: Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.

By using our services, you confirm that you have read, understood, and agree to this Privacy Policy.